Effective Date: August 12, 2026
Last Updated: August 12, 2026
 
1. Introduction
Phase Up (“Phase Up,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit phaseup.co, submit information through our website, communicate with us, or use services and tools we provide online.
We do not sell your personal information. We may share information with service providers that help us operate our business, website, marketing systems, communications, analytics, and client services, as described below.
By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect
Information You Provide
We may collect information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Company name

• Website URL

• Industry and business information

• Information about your marketing needs and goals

• Information submitted through contact forms, surveys, assessments, or other website forms

• Communications you send to us

Please do not submit sensitive personal information through our website unless specifically requested and appropriate for the service being provided.
Information Collected Automatically
When you visit our website, we and certain third-party service providers may automatically collect information about your device and interaction with our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Time spent on pages

• Referring and exit pages

• General geographic information

• Website interactions

• Date and time of visits

• Other technical and usage information

This information may be collected through cookies, analytics tools, pixels, tags, and similar technologies.

3. Cookies and Tracking Technologies
Phase Up may use cookies and similar technologies to operate and improve our website, understand visitor behavior, measure marketing performance, and support advertising activities.
These technologies may allow us to understand things such as:

• Which pages visitors view

• How visitors interact with our website

• Which marketing channels generate website visits

• Whether advertising campaigns are effective

• How visitors move through our website

We may use third-party analytics and advertising platforms to assist with these activities.
Depending on the technologies enabled on our website, these providers may process information about your interactions with our website according to their own privacy policies.
You can manage or disable certain cookies through your browser settings. Some website functionality may not work properly if certain cookies are disabled.

4. How We Use Information
We may use information we collect to:

• Respond to inquiries

• Determine whether Phase Up may be a good fit for your business

• Communicate with prospective and current clients

• Provide and manage our services

• Develop marketing strategies and recommendations

• Improve our website and services

• Analyze website and campaign performance

• Measure advertising effectiveness

• Maintain our client relationships and portal

• Send requested communications

• Send marketing communications where permitted by law and, when required, with your consent

• Prevent fraud, abuse, and unauthorized activity

• Protect our systems and users

• Comply with legal and regulatory obligations

We may also use aggregated or de-identified information for business analysis, reporting, and improving our services. Information used in this manner is not intended to identify individual users.

5. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third-party providers that perform services on our behalf. These providers may support:

• Website hosting and infrastructure

• Customer relationship management

• Client portals

• Analytics

• Advertising and campaign measurement

• Email and communications

• Scheduling

• Payment processing

• Project management

• Data storage

• Security and fraud prevention

• Other business operations

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by applicable law.
We may also disclose information:

• When required by law, subpoena, court order, or legal process

• To respond to lawful governmental requests

• To protect our rights, property, or safety

• To investigate fraud, security issues, or other unlawful activity

• To enforce our agreements or policies

• In connection with a merger, acquisition, financing, reorganization, or sale of some or all of our business or assets
   

6. Client Portal and Client Information
If you become a Phase Up client, additional information may be collected, stored, or processed through our client portal and related systems.
This may include:

• Account information

• Business information

• Marketing data

• Campaign information

• Website information

• Reports and analytics

• Creative assets

• Communications

• Project information

• Other information provided as part of our services

Client information may be accessible to authorized Phase Up personnel and third-party service providers who support the delivery of our services.
Information contained within a client’s account may also be subject to the terms of the applicable client agreement.

7. Your Business Data and Ownership
Unless otherwise agreed in writing, information and materials that you provide to Phase Up in connection with your business remain your information.
We do not claim ownership of your website, creative assets, campaign data, or business information merely because we process or manage those materials on your behalf.
Where applicable, client materials and information may be made available through the Phase Up client portal.
Specific ownership, licensing, intellectual property, and usage rights may also be governed by your service agreement with Phase Up.

8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.
Different types of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal or contractual requirements.

9. Data Security
Phase Up takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We limit access to personal information based on business need and use appropriate safeguards for the information we maintain.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee that information transmitted to or through our website will never be accessed, disclosed, altered, or destroyed by a security incident.
The FTC recommends that businesses collect only information they need, limit access, protect stored information, and establish appropriate security practices.  

10. Third-Party Services and Links
Our website may use or link to third-party websites, applications, platforms, or services.
These may include analytics, advertising, social media, scheduling, payment, communications, hosting, CRM, and other technology providers.
Third-party services may collect or process information according to their own privacy policies. Phase Up does not control and is not responsible for the privacy or security practices of third parties.
We encourage you to review the privacy policies of third-party services you interact with.

11. Marketing Communications
If you provide your contact information, we may contact you regarding your inquiry, services, account, or relationship with Phase Up.
Where permitted by law, we may also send marketing communications about Phase Up.
You can unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
Unsubscribing from marketing communications does not necessarily stop transactional, administrative, or service-related communications.

12. Your Privacy Rights
Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information.
These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your information is collected or used

• Opt out of certain marketing communications

• Object to or restrict certain processing

• Request a copy of certain personal information

To make a privacy request, contact us using the information below.
We may need to verify your identity before completing certain requests.
Nothing in this Privacy Policy limits rights that cannot legally be waived under applicable law.

13. California and Other State Privacy Rights
Certain U.S. states provide residents with additional privacy rights.
For example, California residents may have rights concerning access, deletion, correction, and opting out of certain sales or sharing of personal information under applicable California law.  
Phase Up does not sell personal information as described in this Privacy Policy.
If applicable state privacy laws provide you with additional rights, you may exercise those rights by contacting us using the information below.

14. Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this policy.
We encourage you to review this Privacy Policy periodically.

16. Contact Us
If you have questions about this Privacy Policy, your personal information, or how Phase Up handles information, please contact us:
Phase Up

Website:  ⁠phaseup.co